Author: Vipin, Founder of Furrvy
Vipin designed Furrvy’s drop off and pick up process around what he wished existed when he was the one dropping off his own dogs.
Drop off at Furrvy starts with a quick check in, where staff note your dog’s routine, any specific needs, and confirm vaccination records. Pick up includes a brief summary of how your dog’s stay went. Both are designed to be simple and unhurried, without a long, anxious goodbye that can unsettle a dog more than a calm handover does.
Furrvy is a pet daycare and boarding centre in Gurgaon (also Gurugram) with centres in Sector 58 and Sector 27.
Quick Facts: Drop-Off and Pick-Up
| Stage | What happens |
|---|---|
| Drop off | Quick check in, vaccination check, routine notes |
| During the stay | Photo and video updates through each day |
| Before pick up | Staff prepare a summary of the stay |
| Pick up | Brief handover, any notes on how the stay went |
| Hours | 8 AM to 8 PM at both centres |
What Happens at Drop Off?
At drop off, staff do a quick check in covering your dog’s vaccination record, any medication or dietary needs, and general routine notes that help them care for your dog well during the stay. This usually takes a few minutes rather than a long process.
Bringing your dog’s vaccination record and any written notes on medication or feeding in advance can make this step faster and smoother.
Should I Say a Long Goodbye at Drop Off?
Generally, no. A calm, brief handover tends to work better than a long, emotional goodbye, since dogs often pick up on their owner’s tone and a drawn out farewell can suggest something is wrong. A quick, cheerful handover to staff, then leaving without lingering, is usually easier on your dog.
This can feel less reassuring for you in the moment, but most dogs settle into the routine faster with a calm start rather than a tense one.
How Will I Know How My Dog Is Doing During the Stay?
Furrvy sends photo and video updates tied to activities through each day, waking up, park time, meals, and evening play, so you get an ongoing picture rather than a single summary. This is not live camera access, which Furrvy does not offer, for privacy and security reasons, but a steady stream of real updates through the stay.
What Happens at Pick Up?
At pick up, staff give you a brief summary of how your dog’s stay went, covering anything relevant, appetite, mood, any issues that came up, and general behaviour. This is meant to be a genuine handover of information, not just returning your dog with no context.
If your dog had any particular reaction during the stay, whether adjusting well or needing extra settling time, this is when staff share that with you directly.
Can I Extend My Dog’s Stay if Plans Change?
This depends on availability, so it is worth contacting the centre as early as possible if your plans shift and you need to extend a stay. Do not assume an extension is automatically possible, particularly during busier periods.
What Should I Do If I’m Running Late for Pick Up?
Call ahead if you know you will be late, since this helps staff plan accordingly rather than being caught off guard near closing time. Furrvy’s hours run 8 AM to 8 PM at both centres, so plan your pick up within this window where possible.
The American Kennel Club notes that a predictable routine, including consistent drop off and pick up timing, generally helps dogs feel more settled during a boarding stay.
Frequently Asked Questions
What happens at drop off for boarding?
A quick check in covering vaccination records, medication, dietary needs, and routine notes, usually taking just a few minutes.
Should I have a long goodbye when dropping off my dog?
Generally, no. A calm, brief handover tends to help a dog settle in more easily than a long, emotional goodbye.
Will I get updates on my dog during the stay?
Yes, photo and video updates tied to activities through each day. Live camera access is not offered, for privacy and security reasons.
What happens at pick up?
Staff give a brief summary of how the stay went, including appetite, mood, and any relevant behaviour.
What if I need to extend my dog’s stay?
Contact the centre as early as possible, since extensions depend on availability and are not guaranteed.
Book Your Dog’s Stay
Furrvy runs cage free boarding at its Sector 58 and Sector 27 centres in Gurgaon, with a simple, calm drop off and pick up process. To book, message us on WhatsApp: 💬 6355093941.
Related reading: Dog Boarding in Gurgaon | How to Prepare Your Dog for Their First Boarding Stay | What to Pack for Your Dog Boarding Stay | Home vs Commercial Dog Boarding
